If your device is supported then the local machine name will comprise of your department’s name, “pc” and then a number (for example cscspc01)* and you will be able to login to it with CSCS User accounts. Sometimes this will be written on a sticker stuck on the physical machine. If there is no sticker then read below. If you are on the Domain “mints” then your machine is either currently supported or has been on supported in the past. You will need to contact the Service Desk to check if you are unsure.
We do not currently support mobile phones, or tablets (please contact us regarding laptops with tablet capabilities).
Supported printers should also have a sticker on them with a name, you will need to contact the Service Desk to check the support for a printer (if you can get the IP Address of the printer it will help our technicians).
How to Find your Local Computer Name
To find your local computer name on a windows machine, right click on “My Computer” (terminology may differ between operating systems). This should show a drop down menu which will include “properties”. On the Properties page, about half way down should be the computer name.
Windows 8 is slightly different, you will want to find the system page as shown in this image.
On a Mac to find your computer’s local network name, open Sharing preferences. The local network name is displayed beneath the computer’s name at the top of the pane. If the name is .local then the machine is not supported.
If you are still unsure if your machine is supported, or you can’t find your computer name then call the Service Desk on 01223 3 36261 and they will be happy to assist.
*Some computer names may be old and not fit into this particular phrasing. Please contact the Service Desk if you are unsure if your machine is supported.