Below are our latest recommendations for working from home – be aware that in some areas they are different from our standard recommendations due to the volume of people needing access at this time.
Current Service Status
Computer purchases are working normally.
Biomedical Campus, SLCU and Zoology network services are running normally.
Email and Webmail
Email and webmail are working normally
Priority AV Support
Priority AV Support is working normally in the Clinical School building
CSCS support staff are able to remotely support computers and users as usual. We will do our best to assist home workers using their own equipment as well.
SDHS Citrix and Transfer servers are working normally.
Service Desk Phone calls
Service Desk Phone calls are working normally.
VPN services are functioning normally. Please ensure you are using the new VPN settings as outlined in this Guide – https://confluence.medschl.cam.ac.uk/x/0wJuBg