There was a brief network outage this morning from 08:20 – 08:30, which was traced to the hardware that links the Clinical School network to the larger Cambridge University Data Network, which restarted unexpectedly. We will be commencing emergency investigative work this evening from 18:00. Although network downtime is not expected, there is a risk during this time that equipment may need to be restarted to resolve the issue.
Internal connectivity, e.g. computer login, mail or network drive access will not be affected during this period.
Potentially Affected Services: Outgoing access to the Internet or CUDN via wired or wireless networks. Phone systems. Incoming remote access services such as webmail, VPN, or MINTS anywhere.
Affected sites: Biomedical Campus
Start date: 4th April 2019
Start time: 18:00
Estimated completion date and time: 20:00
If you have any questions or concerns, please contact us.
Kind Regards,
Service Desk
Clinical School Computing Service
University of Cambridge School of Clinical Medicine Cambridge Biomedical Campus
Phone: 01223 336261
