CSCS’s older firewalls (Mercury and Phobos) will no longer be available will no longer be available as of 22nd June 2021. We have, and will continue to be, monitoring and contacting users still using the older services to advise them to update their client settings. Additionally from the 16th June 2021 capacity will also be […]
Closure of old CSCS Firewalls on 15th June 2021
Action Required for all BioMedical Campus, Zoology and SLCU VPN users: As you should be aware CSCS have been working hard over the last few months to replace our old firewalls with newer and more up-to-date ones. This work is now coming to an end and as part of this we will be closing down […]
CSCS launches new Remote Device Management service
In response to the huge shift to home working, CSCS is proud to announce the launch of our new Remote Device Management service for supported computers. Starting immediately, new computers purchased from us will be deployed in a safe, contact free manner, and will work as well offsite as they would onsite. What this means: […]
Biomedical Campus Firewall upgrade April 2021
Following the successful completion to the of both Zoology and SLCU firewalls onto the new infrastructure and the network team will be completing the move of the Biomedical Campus firewall as over a weekend. Due to the nature of this change, please consider all CSCS services at-risk of disruption from 09:00 Saturday 17 April to […]
CSCS launches Ivanti Service Manager
Yesterday CSCS moved to a new IT Service Management System called Ivanti Service Manager (ISM). This system will deliver better information, more consistency, and will help CSCS begin to reduce our operational costs. ISM is now officially available to all CSCS customers and all support tickets are being managed using the system. All new support […]
Email Service Upgrades
CSCS are making some improvements to your email service to provide a better user experience. The key improvements for you as a user of this service are: Increased mailbox quota from 5GB to 50GB Improved Outlook Web App (webmail) experience and better support for more browsers and mobile devices Improved service resiliency Timescales Changes will be […]
Dell News
Like many other suppliers, Dell has increased our pricing due to currency fluctuations. Luckily, the increase is lower than some other vendors and is less than 10%. Dell have recently advised us of two new options to purchase equipment. For personal purchases, you can use the ‘Dell VIP Club’ to get 15% off computers and […]
New Dell OptiPlex Computer Models
Dell is replacing the OptiPlex 9020 line with the OptiPlex 7040. The numbering series change puts it in line with their other product lines like the Latitudes with the 3000 being base systems, 5000 mid range and 7000 high specification with better resilience and manageability. The 7040s have Intel’s new Skylake processor which is faster […]
Changes to Storage Config for Linux Users on 27th January
In order to improve resiliency and minimise future service disruptions due to building works, we are relocating the NFS Home folder storage to alternate physical hardware on the 27th January between 10:00 – 12:00. Users on CSCS-supported systems will have their setting automatically updated – simply log out prior to this time and reboot once […]
Microsoft Site-Licence
Computers on the CSCS Computer Support Service will now benefit from free Microsoft Office licences. The Clinical School has secured a Microsoft site-licence agreement that licences all CSCS-supported computers for Windows upgrades and Office 2010 or 2013. We are working on a self-serve Office installation method so that you can easily upgrade your computer from older […]
