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News and Events
Advice on Working from home during the COVID 19 Pandemic
CSCS Network – emergency investigative work
There was a brief network outage this morning from 08:20 – 08:30, which was traced to the hardware that links the Clinical School network to the larger Cambridge University Data Network, which restarted unexpectedly. We will be commencing emergency investigative work this evening from 18:00. Although network downtime is not expected, there is a risk […]
Credentials Attack 10th – 11th January 2019
We experienced another credentials-guessing attack overnight (10 – 11th January), resulting in several accounts being temporarily locked for 30min (which they do to protect themselves against brute-forced attacks like this). The attack tailed off just as working hours started, which is a common attempt to avoid detection, however we now have systems to monitor and […]
Eduroam Certificate Renewal – Thursday 10th January 2019
UIS have advised us that all Cambridge users of Eduroam need to update their login on ALL of their connected devices as soon as possible in order to continue using the service after 08:00 Thursday 10th January 2019. This update affects all users of the Eduroam service that log on with @cam.ac.uk credentials. As per […]
Email and Account Lockouts and Our Response
We have noticed that attackers are trying to compromise approximately 100 Medschl accounts, using remote login attempts against our email server. By default, Medschl accounts lock for 30 minutes once a password has been incorrectly entered 5 times as a protective measure, meaning these accounts have had problems accessing our services (e.g. logging on to […]
CSCS launches Ivanti Service Manager
Yesterday CSCS moved to a new IT Service Management System called Ivanti Service Manager (ISM). This system will deliver better information, more consistency, and will help CSCS begin to reduce our operational costs. ISM is now officially available to all CSCS customers and all support tickets are being managed using the system. All new support […]
Top tips to keep yourself safe on the internet
Past virus outbreaks have affected over 100 systems and 100,000’s of files across the CSCS networks and have typically relied on the recipient of an email trusting that the attachment was a legitimate file, and not a virus. We have learnt a number of lessons as a result of these security incidents, including that we need to […]
MacOS “High Sierra” Vulnerability
Apple Macs that have been configured by CSCS are NOT susceptible to the recently reported “Root User” vulnerability. If you have a personal Mac that was not configured by us, then we strongly recommend following the following guide to protect your computer: https://www.macrumors.com/how-to/temporarily-fix-macos-high-sierra-root-bug/
Email Service Upgrades
CSCS are making some improvements to your email service to provide a better user experience. The key improvements for you as a user of this service are: Increased mailbox quota from 5GB to 50GB Improved Outlook Web App (webmail) experience and better support for more browsers and mobile devices Improved service resiliency Timescales Changes will be […]
