Yosemite (aka OSX 10.10) has been available for a while now and we are frequently asked about upgrading existing Mac hardware.  Our experience is mixed so we continue to recommend that you not upgrade your Mac as there are known issues.  We are now accepting new hardware that comes with Yosemite installed onto our support.

Apple is releasing a new MacBook in April – simply called the MacBook. At this time, it doesn’t appear that the device will have an ethernet port or connector available for wired network access, so it will not be able to be added to our support.

Further changes to the Apple laptops have seen the implementation of Flash storage instead of SSD or other types of hard drives.  This means that if you run out of space or the hard drive fails it cannot be upgraded/replaced by CSCS, nor can the data be erased before a broken unit is sent away for repairs.

System memory is similar in that it cannot be upgraded or replaced, so it is important that you choose sufficient RAM and hard drive space when ordering with a view to it being sufficient for the lifespan of the device.