As of 1 July 2015, the Service Desk is implementing a new Phone Queuing system for incoming telephone calls. Callers will be put on hold and held in a queue until a technician comes free. An announcement will tell you what your position in the queue is and you will have the option of waiting […]
Archives for June 2015
The University and CSCS are under constant attack by external agencies – spam, firewall attacks, viruses. We often receive inquiries regarding how to tell if a home computer is infected and what to do if there is an infection. CSCS users are able to download and install Sophos on home computers. See this page for […]
We are pleased to announce that as of Monday 15 June we are launching an updated version of the Mints@Home service. The main objectives of the updated service are to introduce a Windows 7 desktop with Office 2013, and an improved user experience in terms of the performance and reliability. Anyone who is currently subscribed […]
We are in the final stages of testing a new Mints@Home service and need volunteers to try it out sometime over the next two weeks. Please contact the Service Desk at 01223 336261 and we will get you set up.